Returns

Please follow these instructions to return your online order.

*If your order was filled incorrectly or the product received was damaged please contact us directly here or call us at 408-999-6761. Please include your order number with your inquiry.

*Please note all returns must be sent by mail. We will not process any returns in person. 

Merchandise purchased from SJTeamShop.com:

- Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at http://sjteamshop.com/pages/contactus or call 408-999-6761.

- If you would like to return an item, SJTeamShop.com is not responsible for any additional shipping fees unless your gear was damaged or defective. 

- Items purchased online from SJTeamShop.com cannot be returned or exchanged in store. These items must be returned online. 

-All custom merchandise may not be returned.

Custom Orders 

- Custom merchandise may not be returned unless the item is defective or the order was fulfilled incorrectly.

Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. If you would like a different item, please place a new order directly on the website.