Please follow these instructions to return your online order.
*If your order was filled incorrectly or the product received was damaged please contact us directly here or call us at 408-999-6810. Please include your order number with your inquiry.
*Please note all returns must be sent by mail. We will not process any returns in person.RETURN POLICIES:
Merchandise purchased from SJTeamShop.com:
- Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at http://sjteamshop.com/pages/contactus or call 408-999-5736.
- If you would like to return an item, SJTeamShop.com is not responsible for any additional shipping fees unless your gear was damaged or defective.
- Items purchased online from SJTeamShop.com cannot be returned or exchanged in store. These items must be returned online.
-All custom merchandise may not be returned.
- Custom merchandise may not be returned unless the item is defective or the order was fulfilled incorrectly.
Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. If you would like a different item, please place a new order directly on the website.