1. WHAT'S THE STATUS OF MY ORDER?
Once your order ships, you will be sent an e-mail notification with tracking information. If you do not receive this e-mail notification, please contact us here.
You can also contact Customer Service at: http://sjteamshop.com/pages/contactus or call 408-999-6810 for more information.
2. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
See http://sjteamshop.com/pages/shipping-delivery for estimated delivery times.
Please note some items will not ship until a later date. Check product descriptions for more details.
3. HOW DO I RETURN AN ITEM I BOUGHT AT SJTEAMSHOP.COM?For return policies and instructions, please visit http://sjteamshop.com/pages/returns.
We will be happy to correct our error. Please contact us to obtain shipping instructions. You may contact us here or by calling 408-999-6810.
4. I RECEIVED MY ORDER BUT IT WAS INCORRECT/DAMAGED. WHAT ARE MY OPTIONS?
Please send all returns via a prepaid, insured, traceable method to ensure a safe and documented delivery.Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. If you would like a different item, please place a new order directly on the website.